# DYNAST Shell - bug report

Please fill-in the form below and submit it to DYN so that the error you have encountered can be fixed in the future versions of DYNAST Shell. Note that you must be online to be able to submit the form.

None of the data below is mandatory; you do not have to send them if you do not want to, but not sending them may prevent us to fix the error.

No data from your computer are send to us except those explicitly listed in the form below. We guarantee that we will use them only for the purpose of fixing errors.

Please fill-in parts III, IV and eventually second half of part V. Parts I, II and first half of part V are filled automatically - you need not modify them.

There is a possibility that the data being submitted are revealed by a third person. Please do not send any sensitive data.

Bug Report Form
[I. Computer information] [II. DYNAST Shell] [III. Error description] [IV. User information] [V. Attachments]
Part I - Computer information
Windows version: | System memory:
Part II - DYNAST Shell
Program version: | Release date:
Selected solver:
Remote Solver: Connects to server:
Free Solver:
Student Solver:
Professional Solver:
Part III - Error description
Error occures in: DYNAST Shell DYNAST Solver
Character of the error: malfunction (program functions improperly) | crash (program is shut down by Windows) | hang (program stops responding)
Frequency of the error: error occures always under given circumstances | occationaly | rarely
The error is related to the following document types: all | problem editor | diagram editor | model editor | result viewer | plot viewer | symbol editor | latex editor | file list
Description of the error: (use English or Czech please)
Description of circumstances under which the error occures:
Part IV - User information
If you want to be notified about the progress of fixing the error, please supply your e-mail address. e-mail address:
Part V - Attachments
DYNAST Shell Configuration. Note that the configuration may contain sensitive data; if you do not want to send the configuration, you may clear this field. _DYNSHELL_CONFIGURATION_
Additional files. If the error is related to a specific file (e.g. problem or submodel file), please use the File-Export command from DYNAST Shell to create an archive from the file, and type path to the archive to the field below. You may also submit a single files, if they do not refer to other files. Please do not send any sensitive data.